FumbleAway Support

Help and answers for FumbleAway users.

Last updated: 13 October 2026

Need help with something not covered here?
Email us at emmicabrits@gmail.com and we'll get back to you.

Getting started

Open FumbleAway and choose how you'd like to view: Tap Anywhere (any touch on the screen moves to the next photo) or Button Mode (three large buttons for back, play/pause, and next, and supports videos). Then either choose an existing album to load automatically, or select individual photos and videos for a one-time session.

"Choose an Album" or "Select individually" isn't doing anything

This usually means Photos access hasn't been allowed yet. Go to your device's Settings, find FumbleAway in the list of apps, and make sure Photos access is set to allow all photos. Then return to the app and try again.

Can I use a Shared Album?

Shared Albums can't be opened directly in FumbleAway yet. To use the photos and videos in one, open the Shared Album in the Photos app, tap Select, choose the items you want, and save them to your library. Then add them to a regular album, and you can choose that album in FumbleAway.

How do I stop my child from exiting the app?

FumbleAway works well alongside your device's built-in accessibility tools. On iPhone and iPad, we recommend enabling Guided Access (Settings → Accessibility → Guided Access), which locks the device to a single app until you enter a passcode to exit.

Is my family's data safe?

Yes. FumbleAway works entirely on your device — nothing is uploaded, no account is required, and no data is ever collected. See our Privacy Policy for details.

Videos are slow to load or don't play

Very large albums can take a little longer to load, especially the first time. Photos and videos will keep loading in the background while you browse — no need to wait for everything before getting started.